Account & Data Deletion

Last updated: December 28, 2025

1. How to Delete Your Account

You can request complete deletion of your TradeSignal AI account and all associated data by following these steps:

In-App Method: Go to Settings > Account > Delete Account
Email Method: Send an email to support@marketsai.se with the subject "Account Deletion Request"

2. What Data Will Be Deleted

When you request account deletion, we will permanently delete:

Your account credentials (email, authentication tokens)
Your profile information
Your watchlist and portfolio data
Your scan history
Your notification preferences
Any PRO subscription status (local data)

            Note: If you have an active subscription through Google Play or Apple App Store, you must cancel it separately through your device's subscription settings. Deleting your account does not automatically cancel your subscription.
        

3. Data Retention

After receiving your deletion request:

Your account will be deactivated immediately
All personal data will be permanently deleted within 30 days
Some anonymized, aggregated data may be retained for analytics purposes

4. Third-Party Data

Please note that some data may be stored by our third-party service providers:

Firebase (Google): Authentication data - deleted with account
RevenueCat: Subscription data - contact them directly for deletion
Google Play / App Store: Purchase history - managed by Google/Apple

Important: Account deletion is permanent and cannot be undone. All your data, including watchlists, portfolios, and scan history will be lost forever.

5. Contact Us

For any questions about account deletion or data privacy, please contact us:

support@marketsai.se